Services

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We transform how Businesses operate through our Business Transformation practice by delivering bespoke solutions. We work with our clients to define their vision, strategy, target operating model, business case, benefits and we will work with them to implement the changes across the organisation.   

Our Business Transformation team specialises in identifying changes to operational processes, procedures, people and practices through analysis of MI, trends, customer, and user feedback. We aim to deliver an improved customer experience, increase internal knowledge and efficiency, manage risk in the ever-increasing regulatory environment and reduce costs.  

  To find out how Iona can help your organisation achieve its goals, contact us at contact@ionaconsulting.co.uk

Business Analysis is the beginning of the process that we consider to be make or break.  It is about understanding real business and identifying the requirements in order to provide solutions that add value. Our Consultants team focuses on this discovery phase of projects and identify the changes to an organisation that are required for it to achieve its strategic goals. during the discovery phase we look at: 

•Strategy •Processes •Policies •Organisational Structure •People •Information Systems •Operating Environment     

To find out how Iona can help your organisation achieve its goals, contact us at contact@ionaconsulting.co.uk

Our Business Process Management team is specialised in improving the operations of an organisation. We work with organisations to align their business processes in order to improve customer satisfaction and to promote business effectiveness and efficiency. There are several areas that we focus on, including but not limited to:- policy, process, technology, operating model change, off shoring and outsourcing.  

To find out how Iona can help your organisation achieve its goals, contact us at contact@ionaconsulting.co.uk